On Service in The Grand Budapest Hotel

Forgive me for thinking that all of Wes Anderson’s movies are about aristocrats.  His characters seem rather taken care of, living in manicured homes, and setting forth on boyish adventures that each new film believes in a little bit more than the last. Yet his stories don’t really talk about class, or the tension between classes. It’s a diagetic abandon I’ve loved, perhaps indulgently.  No one scurries about trying to hang the mirror just right, before the lord of the house enters. His heroes are inventive and not a little cultured, implying that they may have decorated the house themselves- or maybe that they are really just a extensions of the interior design.

Anderson’s most recent film, The Grand Budapest Hotel, is the first that permits the alternative, and chances a glimpse of a world outside the parlor rooms. More remarkably, it centers on the exploits of two characters responsible for the upkeep of a luxury hotel in Eastern Europe, threatened by a sort of World War II. Which means that the film is partly about service, and the workers who construct the clean, rosy fetishes that have become synonymous with Wes Anderson, but have remained backgrounded or backstage in his previous films.

The Grand Budapest is an explicitly contemporary fantasy, commenting more about our nostalgizing of pre-War (and wartime) Europe than those periods themselves. It stars an impetuous hotel concierge M. Gustave (Ralph Fiennes) and “his lobby boy,” Zero, (Tony Revolori) who resist the tides of modernization through the enforcement of an almost chivalric code of service and taste, and fundamentally, nostalgia too.  Their reluctant admission– that the Anderson dream is a façade, is played for nostalgia but comes off as restive, a sensation only compounded by the film’s enervating slew of deaths and dismemberments. Still, M. Gustave and Zero nobly go down with their ship, and Anderson’s vision of human decency in tow. Yet while Grand Budapest romanticizes service, the film is subliminally contemptuous of the reality of service– and service workers– in America today.  Sure, the film is set in a make-believe country, bordering other make-believe countries, threatened by make-believe Nazis. On paper, it has no responsibility to representing contemporary maids, bakers, valets and servers.  But then where does M. Gustav’s  bilious, racist slandering of immigrant workers come from? Why is it excused? Why does it serve as an opportunity for him and Zero, a supposed immigrant, to connect? And why does the silhouette of Mexico float around the movie screen, imprinted as a birthmark on the heroine’s face?
 
mexican birthmark
 
Many will find connecting these two things far fetched, and I do not mean to reduce Grand Budapest to a reading about labor relations. Neither is this an attack on Wes Anderson: this is coming from the girl who spent the last term of high school dressing up as Margo Tenenbaum (at least, as much as I could manage, only having one off-brand polo dress.) Grand Budapest progressively casts a non-white protagonist, and lightly subverts the conventions of white-hero and colored-sidekick in a humorous way. Zero comes up with the majority of the plans. He drives the sled and motorcycle, while M. Gustave babbles on behind him. It’s a little like Wooster and Jeeves if they were both butlers. Or perhaps more awkwardly, Crusoe and Friday. Grand Budapest hotel is a grown-up boy’s adventure story after all, and both Friday and Zero are named for the circumstances of their arrival in ‘society,’ whether rescued on a Friday or coming with zero experiences, money and connections. Both Friday and Zero also escape death in their native communities, cannibalism and a firing squad respectively. It’s worth noting that the terms of their escape are both sensational, rather stereotyped threats from their communities. Friday is an indigenous American, so of course he risks being eaten by other Indians. Zero is Middle Eastern, so according to adventure story logic, its no shocker that his entire family was killed in a war.

Still, this information is revealed as a twist, rather than initial background. For the first half the movie, Zero is addressed as “a bloody immigrant.”  The exchange that reveals Zero’s true history is greatly disappointing, and beneath a director whose humanity locked step with dead-pan humor and whimsy throughout his entire career. After Zero assists M. Gustave break out of prison, they reunite, but Zero has forgotten to bring M. Gustave’s signature eau de toilette. As it appears in the script:

M GUSTAVE

(escalating)

“Precisely. I suppose this is to be expected back in Aq Salim al-Jabat where one’s prized possessions are a stack of filthy carpets and a starving goat, and one sleeps behind a tent-flap and survives on wild dates and scarabs – but it’s not how I trained you. What on God’s earth possessed you to leave the homeland where you very obviously belong and travel unspeakable distances to become a penniless immigrant in a refined, highly cultivated society that, quite frankly, could’ve gotten along very well without you?”

 

ZERO

(shrugs)

The war.

 

M GUSTAVE

(pause)

Say again?

 

Zero speaks softly and struggles deliberately to hold back his emotions as he says, staring at the ground:

 

ZERO

Well, you see, my father was murdered, and the rest of my family were executed by firing squad. Our village was burned to the ground. Those who managed to survive were forced to flee. I left—because of the war.

 

M GUSTAVE

(back peddling)

Ah, I see. So you’re actually really more of a refugee, in that sense.

 

ZERO

(reserved)

Truly.

 

M GUSTAVE

(ashamed)

Well, I suppose I’d better take back everything I just said. What a bloody idiot I am. Pathetic fool. Goddamn selfish bastard. This is disgraceful – and it’s beneath the standards of the Grand Budapest.

While M Gustave tearfully apologizes for wrongly categorizing Zero, his vitriol against immigrant workers is left unaddressed. It is an ugly statement, yet decked out in the same fanciful loquaciousness as about every other piece of dialogue. Neither does Zero rebut it. The script elsewhere makes plain that M Gustave and Zero share the same values and allegiance to the Grand Budapest, and that their status as service workers is synonymous with their understanding of basic human decency. After this exchange, Zero declares them brothers, which does little to slow the swirling currents of family, class and citizenship going on in this conversation. M Gustave, the rogueish, valiant dandy and Zero’s hero, despises Middle Eastern people for their poverty, indulging in a slew of anciently racist imagery. He wrongly believes that a society of decadence can exist without foreign laborers. As long as Zero conforms to the current-day cliche, that the Middle East is a viper’s nest of ethnic violence, he is excused, because it is M. Gustave and Europe’s responsibility to watch over and deliver him. Anderson explicitly and unreflectively reveals a post-9/11 id, and perhaps demonstrates that his imperialistic leanings go a little deeper than the Scalamandre brand wallpaper.
 

Tony Revolori

 
One could reply that Grand Budapest is about as political as little boys playing ‘Cowboys and Indians’—then again, that’s exactly the point. The mission to keep up The Grand Budapest Hotel is cast as quixotic. The backdrops, speeding trains and establishing shots are deliciously faked. The actors speak in stilted, deadpan stage-talk, in their native, incongruous accents. Zero is played by an actor of Guatemalan descent, and grows up into F. Murray Abraham. Little effort was made to match the two, and while Abraham is actually of Syrian/Italian descent, it sort of looks like Zero transforms into a Jewish grandfather by 1965.
 
tony_revolori
 
f_murray_abraham
 
Even the film is nested in time—the story is framed as a contemporary girl reading a book written in the eighties by an author who interviewed Zero in the sixties about events that happened in the thirties.  The film is an American fantasy of Europe, and America’s own fixation of Europe ‘having been lost forever’ in World War II. So, treading back to M. Gustave’s speech above, it’s not unfair to read contemporary immigrant workers into the meaning of the story. A contemporary film, speaking through the limitations of an anachronistic character, ventures to say something quite disgusting and untrue about immigrants. Whether this outburst is being used to ‘deepen’ or ‘complicate’ M. Gustave, or actually expresses a frustration with real immigrants, the film doesn’t do much to criticize M. Gustave’s opinions. He seems tasteful if snobbish, broad-minded if eccentric, in about every other circumstance. It’s as if the film casts his perfume-dependence as a greater weakness than his prejudice against other human beings, including Zero.

This only becomes more problematic, as plenty of critics have noticed that M. Gustave is a transparent stand-in for Wes Anderson himself, taking “extra special care of every little-bit” of his story worlds. I am not accusing Wes Anderson of racism, only this strange and forgivable slip.  The issue is that the slip opens up a new line of inquiry. Why are almost all the hotel staff male and white? Why are there so few maids to be seen? Why is the one maid untrustworthy, (played by my favorite, Lea Seydoux?) Was light chauvinism part of the nostalgia? The humor? Grand Budapest is a peculiar fantasy of the authority of service. M. Gustave knows everyone and everything about the hotel. He’s a connoisseur of wine, food, perfume, art, partly for his own amusement, mostly because he can better assist his guests. Once the caper begins, M Gustave can pull favors from about anyone, in places high and low, because of the impression he left as an impeccable helper. He befriended a lonely little boy that grows up into an influential police chief. In prison, he wheels around a gruel cart with a wink and a smile, he wins access into an escape plan.  He and Zero are rescued by a league of extraordinary concierges (all white men, except for ‘Dino,’ an Indian man in an orange turban.) His Bernie-esque companionship to an aged women (one of many he carries on with,) gains him a huge fortune, a masterpiece, and the hotel itself. When he is killed by a ‘Nazi’ firing squad off camera, Zero inherits the hotel in his stead. M. Gustave willed all of his possesions to Zero in exchange for his steadfast service to him.

Service is a tangled conundrum. The people who come to know our things best are often those who do not own them. The people at Tri-Valley Cobbler understand my shoes better than I do, and when I worked in a wine store, we knew more about the expensive bottles than most people who bought them.  A maid perceives the corners of a house that its inhabitants are blind to, and a cook fathoms the interlocking steps and ingredients of a recipe. A complex economic chain separates authority from possession and enjoyment. M. Gustave instructs Zero “A lobby boy is completely invisible, yet always in sight.” Hospitality is sometimes a performance of equal parts competence, flair and subordination, but many times it is simply inconspicuous.  Luxury hotels have greater disposal to hide its staff—maids and waiters ride separate elevators, and their uniforms look more like costumes. They are disguised so as not to suggest their independence of the hotel, and its setting.

Grand Budapest solves the issue of inheritance—both M. Gustave and Zero inherit the hotel, uniting authority, possession and recognition in two fell swoops, the rightful kings restored. Much later, Communism threatens to nationalize the hotel, and Zero trades his fortune for it. Then the hotel goes bust and he presumably dies. So rather than grant the worker a life separate from the institution, M. Gustave and Zero meld themselves into it. For M. Gustave, he merges out of love of a lost era. For Zero, he holds on out of love for his deceased wife Agatha (Saoirse Ronan).

Which returns us to the giant Mexican birthmark. The birth-mark is specifically a ‘port-wine stain,’ a large, irregular mark on the face whose name Wes Anderson would love. Agatha is a kind, quiet and hardworking “pastry-girl.” She exists as sophisticated eye candy, biking with a heavy load of pastry boxes in slow motion, smiling wisely at her fiancé and M. Gustave’s banter. She also speaks with a cute Irish brogue, but she’s barely given anything to say. Agatha falls short of about every other female character in Wes Anderson’s films, but shines compared to the other women here: a trio of insipid fat villainesses, a beleaguered peasant, the treacherous lady’s maid and the numerous elderly ladies M. Gustave companions as part of his impeccable service.  Zero always narrates over her scenes. Unlike Margo or Mrs. Fox, she can’t see through the boyish adventuring. She just gazes adoringly at Zero, at M. Gustave, at the camera, while the men joke-fight about flirting with her.  (It’s like Wes Anderson forgot how to see through himself.) The most characteristic thing about Agatha is her Mexican shaped birthmark.

The birthmark makes sense on a comic, absurd level. Mexico is an easily identifiable and perfectly random country to appear on her face. Its gentle curve is aesthetic as well, drawing attention to her rosy cheeks and lips. Other countries would have looked like a random blotch—but why a country in the first place? Especially since all the other countries are imaginary. It resonates strongly inside a film about war and lost statehood, whether Lutz, Zebrowka, or the Grand Budapest itself, even when the nations are imaginary, and the fascist forces oh so vague. And why a birthmark? My guess is that birthmarks are simply nostalgic, being pre-laser removal and all, but they do dredge up associations.  In Nathaniel Hawthorne’s The Birthmark, the hero Alymer kills his wife in an attempt to remove her birthmark, convinced it is infernally possessed, and in cahoots with her hidden, feminine darkness.  According to folklore, birthmarks are caused by the unsatisfied wishes of a pregnant mother, or past-life traumas. They are the inherited psychic turmoil of generations past, suppressed before and now spilling forth like a stain, or a brand. In this case, in the shape of Mexico —in a film by an obscurely Texan director.

When you glance onscreen and see Zero, do you see a Central American or a Middle Eastern man? Hero or sidekick? Immigrant or refuge, with all the modern connotations of those terms? The answer always seems to be an intermixture. In a film about service, Anderson obscures service’s troubling anonymity and its powerlessness with, well, le air de panache. He repaints it as a thing that young white boys do, a sort of elaborate game and secret society, and then ignores and kicks dirt on the people who work service jobs because they need to. Not all fantasies require this. Fairy tales do rather well with balancing vulnerable protagonists with valiant quests. But fairy tales are about girls, and this is a boy’s adventure story, where our hero must swagger from the start, and his challenge is more mischievous than difficult. Anderson lets us see the man behind the curtain, M. Gustave, master of the dream world. Do not worry—its not like there’s some underclass or anything, pasting up the wallpaper, building the submarine, and making all of those perfect animal costumes. M. Gustave and his crew of youths handle it themselves.

And this is the fantasy behind the class and luxury of Wes Anderson’s world,  which refuses to connect with stories about class and luxury in our own. It’s usually not a problem. A movie shouldn’t be anything it isn’t. The difference is that here, the ghost of what Anderson doesn’t mention insists on itself, and starts beating like a heart under the floorboards, a part of his creation. Anderson ignores it, muffles it, then shrieks at it, and finally, it materializes upon the face of the film.

Harry Potter, Race, and British Multiculturalism

 

harry-potter-and-the-order-of-the-phoenix-image

 
Hagrid’s half-Giant identity is a plot arc in Harry Potter and the Goblet of Fire, so too are the House Elves and Hermione’s crusading, if not paternalistic, attempts to free them from oppression. In the Deathly Hallows the penultimate “other” becomes the mudblood, a term we first hear in Chamber of Secrets. The final book, too, revolves around non-wizarding creatures of, as the Ministry of Magic and Dolores Umbridge put it, “near human intelligence,” and Harry is labelled as a very odd, special, and different wizard by Griphook the Goblin because he treats non-humans with courtesy and respect. The books are dedicated to highlighting the fallacy of “the other” but, and file this under uncomfortable truths, all the human characters of colour are relegated to the sidelines.

JK Rowling has called her books “very British” in a number of interviews, and has even stated that they are a “prolonged argument for tolerance.” However, I can’t help but draw parallels (note: I’m drawing parallels, not determining causality) from her treatment of race and “otherness” in the books to the conversations about multiculturalism and race theory that have occurred throughout British history and continue today.

Rowling has been very explicit about the connection between Pure Blood Wizarding ideology and the Nazism that led to the holocaust. But race theory, the belief that attributes and abilities could be determined by the socially constructed notion of race, was equally dominant in the United Kingdom. Weeding out “undesirables” wasn’t particular to Nazi ideology and was common across Europe.

British identity was partially constructed using internal colonization, where Welsh, Scottish and Irish minorities were subsumed into Britishness, an identity which still remains ambivalent and dynamic. Britishness was also constructed in opposition to a number of external European threats and was only reinforced through colonialism, which was justified by applying race theory.

Even after the Second World War, Great Britain restricted entry to Jewish refugees while simultaneously citing its own tolerance. Jewish bodies were and continue to be racialized, but even though Rowling has been explicit with her works’ connection to the Holocaust, racism is constructed as pureblood witches and wizards versus muggles, mudbloods, and magical creatures.

I’m not the first person to note that the fantasy genre has a history of replacing PoCs with monsters and magical creatures. Writing for Fantasy Book Review, author Lane Heymont states:

…[I]t feels like white authors have an easier time, or are more comfortable, writing from the perspective of  dragons, ghosts, elves, Minotaurs, and other non-humans than another human being. Seems ironically odd, don’t you think? And the writing suffers for it, as does the cause.

I target fantasy specifically because I know that Rowling has the ability to write from a PoC’s perspective as evidenced in The Casual Vacancy, but her fantasy works imitate most of the genre: There’s a brilliant ability to create non-human cultures and magic systems, but fantasy novels with people of colour as main characters are sadly rare.

If these books are “very British” and the quintessential “others” in British society are racialized minorities, than why has race been rendered invisible? Whether intentionally or not, side-lining characters of colour matches the British multicultural model that defines racial integration as near invisibility.

Racialiazing “otherness” has been part of the British experience, and Rowling, with her progressive roots, seems to be reacting towards this kind of cruelty by dedicating seven books and several years of her life to combatting it, only to create works that replicate the systemic exclusion of minorities. To clear up any confusion, I’m not saying that Rowling had to talk about how it feels like to be black at Hogwarts, but what it feels like to be Dean Thomas at Hogwarts. (Incidentally, I was disappointed that while Thomas’ backstory was potentially up for inclusion in the official cannon, it eventually had to be axed due to editorial limitations. I look forward to reading more about him in Pottermore.)

As a series that practically begs the reader to take it personally and that has birthed devoted communities and fan conventions, issues of representation and inclusion become incredibly important: fans want to know that they’re allowed in, and if you’re aiming for an emotional reader response, then this is a reaction that should be taken seriously. Further, the exclusion of active people of colour in fiction constitutes a form of erasure that undervalues their construction of and contributions to both fictional and real societies.

As it stands, we know that Hogwarts plays host to a variety of people of colour (Cho Chang, the Patel sisters, Dean Thomas, Blaise Zabini, Kinglsey Shacklebolt etc.) but they are, in a sense, rendered invisible. Their races are so invisible, in fact, that they’ve become model minorities; their races do not detract from their Britishness.

The idea of integration as a key to a successful multicultural policy stems back to the Second World War. British politicians knew, especially after Kristallnacht, what Germany’s Jews were facing, but still worked actively to limit the number of entries into the country. In 1965, Roy Hattersley, a Labour politician argued that “without integration, limitation is inexcusable, without limitation, integration is impossible,” the idea being that immigration should be restricted because it might rile the emotions of British citizens, the same rational for restricting entry to Jewish refugees. Minorities became responsible for the resentment directed towards them.

The subtle casuistry of this linkage of a commitment to “harmonious community relations” to necessary restriction on immigration and immigrants has continued to be employed by successive British governments. It has a wonderfully corrupt, but popularly acceptable rhetorical formula which argues that:

  • as decent and tolerant people we are naturally opposed to any form of racism or discrimination.
  • simultaneously, we are committed to a harmonious society.
  • however; immigrants and ethnic minorities have a capacity to generate racial hostility and discrimination from the majority population.
  • consequently: in order to guarantee harmonious community relations we must rigorously control immigration.
    –Charles Husband, Doing Good by Stealth, Whilst Flirting with Racism: Some Contradictory   Dynamics of British Multiculturalism

More recently, government officials stated that the reason the London Bombers carried out the 2005 train attacks was because they were insufficiently integrated into British culture, even though the evidence pointed otherwise, thus starting a firm government push to ensure that Britain’s Muslims were also “well-integrated.”

In 2003, in response to the Labour government’s proposed legislation on asylum seekers, British tabloids exploded with accusations that immigrants were abusing the system and dirtying the country with AIDS, Hepatitis B, and TB. These accusations don’t seem so far off from the hearings held in the Ministry of Magic, where we saw a witch being accused of stealing a wand (stealing from the system) and not being sufficiently magical (British.) While Rowling’s stories may have been inspired by the holocaust, they still play out in Great Britain today. They are indeed “very British” books; Rowling is both prescient and astute when she highlights government and media sanctioned oppression and she’s at her strongest when she writes these scenes.

Only last week The Guardian published a piece by David Goodhart, who accused liberals of favouring a highly-individualistic identity that transcended the boundaries created by the nation state, roughly defining certain liberals as being pro-immigration and therefore anti-community.

This individualistic view of society makes it hard for modern liberals to understand why people object to their communities being changed too rapidly by mass immigration – and what is not understood is easily painted as irrational or racist…If society is just a random collection of individuals, what is there to integrate into? In liberal societies, of course, immigrants do not have to completely abandon their own traditions, but there is such a thing as society, and if newcomers do not make some effort to join in it is harder for existing citizens to see them as part of the “imagined community”. When that happens it weakens the bonds of solidarity and in the long run erodes the “emotional citizenship” required to sustain welfare states.

According to Goodhart, the very presence of immigrants destabilizes allegedly harmonious British communities with resentment (a romanticized fallacy, especially when looking at Britain’s long history of class warfare), their bodies becoming symbols of chaos that disrupt a cohesive national identity. To be a racialized minority is to have people assume that you are unwilling to emotionally integrate into British identity and society. Some conservatives argue that under multiculturalism people will abdicate working together towards a common collective goal known as nation-building; however, the examples above show that Britain’s ideal form of multiculturalism has always been assimilationist.

Rowling is progressive, clearly pro-immigration, and the Harry Potter series illustrate a typical liberal approach to race blindness. Her works still presuppose that integration is synonymous with invisibility, but she also argues for the potential success of Britain’s multicultural model.  Their well-integrated and invisible races ensure that Cho Chang, Dean Thomas, and the Patel sisters can be British without disrupting British identity with their racialized bodies. While I appreciated that Cho Chang became a sobbing mess in Order of the Phoenix without her emotional deterioration being tied to her ethnicity, I can’t separate issues of representation from the larger systemic trend found within the fantasy genre. (Cho is the character of colour with the most screen time. One chapter is dedicated to her character in Order of the Phoenix, where she spends most of the time crying, and she receives a few sentences here and there from books 4 to 7. When we meet her, in book 3, she doesn’t say much of anything.)  That characters of colour are in the background allow the reader to know that Hogwarts is Very Diverse, but their importance to the plot is minimal. As the very worst possibility, they act as ornaments to Hogwarts’ status as a Very Progressive School.

This integration-as-invisibility approach is distinctly different from the movie adaptations, where the characters of colour wore clothing representative of their ethnic backgrounds to the Yule Ball, whereas the same characters in the books wore dress robes like everyone else. Except…children of immigrants don’t uniformly wear clothing from their parents’ home country. While the Potter books erase ethnic difference, the movies champion essentialism which, to her credit, Rowling can’t be accused of doing.

Rowling spends seven books opining about the importance of diversity, while replicating the systemic sidelining of characters of colour. The characters in the Harry Potters books are proof of multiculturalism’s success, but the structure of the books imitate systematic issues concerning racial representation. There’s tension in this approach: on one hand, it becomes exhausting to have one’s entire identity defined by ethnic background (something we can’t choose) and being able to choose one’s identity through acquired membership (identity markers we can choose, eg. being part of an SF/F fandom) can be a highly liberating experience. On the other hand, if Rowling believes in anti-otherizing, then why isn’t the quintessential British “other” given more screen time, not to discuss race, but to simply be? While a British progressive may envision a rainbow utopia of immigrants and new citizens, we know that their invisibility exists to comfort us while we pat ourselves on the back for being progressive. When it comes to screen time for characters of colour, their stories are still marginalized. The Harry Potter books are in no way the worst offenders in the genre—and I still remain a loyal fan—but there’s a serious cognitive dissonance that needs to be analyzed when a book series extolling the virtues of diversity are not particularly diverse themselves.